Guide

2Booth is in beta. If something here doesn’t match what you see, or you’re stuck, use Help at the top of any page. It goes straight to the person building it.

Known issues

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Before your first show

  1. Make the show on the dashboard with its date. Add a PIN if the link might be shared beyond your acts.
  2. Send acts the link or QR code from Link / QR. Print the QR for the green room, or share the link in the group chat.
  3. Add a contact for acts at the bottom of the dashboard (owners only), so acts who get stuck know who to ask.
  4. Use Chrome on the booth laptop (Edge and Firefox also work). Safari can’t play Spotify in the browser.
  5. Open the booth early. It downloads every audio file to the laptop and measures its loudness. Wait until the Outputs panel shows a green dot, for example “Cached 5/5 audio · measured 6/6”.
  6. Connect Spotify once in the Outputs panel if any acts picked Spotify songs. It stays connected on that laptop. (Spotify songs are a beta that’s only on for some venues. If you don’t see it, acts send files instead.)
  7. Open the screen window if you’ll show images or video. Drag it to the TV or projector, then click inside it to go full screen. That click also lets quiet videos be turned up.
  8. Do a quick soundcheck: play a cue, set the master volume, and trim any cue that sounds off (✎, then Trim).

During the show

Keyboard shortcuts

In the booth, whenever you’re not typing in a box.

SpaceGO: play the cue on standby, then move standby to the next one
EscStop everything right away
FFade out everything
↑ ↓Move standby up or down
EnterPlay the standby cue without moving standby
EEdit the standby cue
?Show the shortcuts

What to tell acts

Troubleshooting

A cue won’t play, or there’s no sound at all
Click anywhere on the booth page once (browsers block sound until you do), check the master volume and the laptop’s output, then try again. If one file won’t play, ask the act for an MP3 or WAV.
“Couldn’t play” on a Spotify cue
Reconnect Spotify in the Outputs panel. It needs a Premium account and Chrome, Edge or Firefox. Spotify is the least reliable cue type, so ask acts for a file when you can.
The screen window doesn’t open
Your browser blocked the pop-up. Allow pop-ups for this site (icon at the right end of the address bar), then press Open screen window again.
A video is quieter than everything else
Click once inside the screen window after opening it. Browsers only let video be turned up after a click there. Videos over 200 MB aren’t measured; use the cue’s Trim.
Media says “working on…” for a long time
Big files take a while on slow Wi-Fi. Everything still plays, streamed instead of from the laptop. Opening the booth earlier gives it time.
An act says their upload keeps failing
Ask them to keep the page open and press Retry, or switch to Wi-Fi. Very large videos (over a few GB) are best shortened or sent another way.
Signed out, or the sign-in link doesn’t work
Links work once and expire after 15 minutes. Ask for a new one at the sign-in page. You stay signed in for 30 days on each browser.

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